Everything Must Change—Including You!
Digital disruption has changed everything. Smart phones, Apple TV, self-driving cars, Pokémon Go—none of these existed 20 years ago!
Because everything has changed, everything must change—including you. What is essential is how we respond to change.
The antidote is agile—in both a technical and a human sense. At its core, agile is about change. It’s about changing human behavior and how we interact with each other. It’s about uncovering better ways of doing things and helping others to do it. It’s a fundamentally different way of working, thinking, and being.
This talk introduces the mindset of ‘Meeting People Where They Are’ and its three dimensions: What It Is, Why It Is, and Thinking Really Big. It then explores the five essential principles of respect, humility, patience, curiosity, and compassion that have the power to transform our workplaces and communities into spaces in which we can all thrive.
The spiritual truth about change is that it’s not what happens to us, it’s what we do with it. To thrive in a world of digital disruption and continuous change, we must adopt an agile mindset and set of principles that can optimize our potential as human beings.
About Heidi
As a senior executive, I have spent over thirty years leading and advising businesses on designing new operating & engagement models to drive digital transformation and achieve operational excellence and enterprise agility. My passion is ‘managing the soft side of technology’ through the adoption of fundamentally different ways of working, thinking, and being.
My experience spans multiple industries, including financial services, healthcare, software, and technology consulting, and I have successfully delivered results in five business models—public sector, private/owner led, publicly traded, not-forprofit, and member association.
I am recognized by industry peers for my thought leadership on the topics of enterprise agility, design thinking, and diversity. A courageous leader and change agent, I have been at the forefront of championing women in technology throughout my career and was a key contributor to USAA’s D&I journey— standing up their first diversity business group.
I am currently a member of the Collaborative Gains team of moderators. I recently served as the chief agilist for a $28bn financial services company. I have been a member of the Agile Alliance’s Supporting Agile Adoption Program since 2014 and I Co-Chaired the Agile Alliance’s Agile Executive Forum in 2013 and 2014. In 2014, I was nominated to STEMconnector’s® list of 100 Diverse Corporate Leaders in STEM.
- Email – hmusser@me.com
- Linked In – https://www.linkedin.com/in/hjmusser
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